What to Expect

The Carolina Center for Behavioral Health is committed to providing comprehensive care in a safe, confidential, and comfortable environment.  We want our patients to be informed and engaged participants in their treatment experience. For information on what to expect during the treatment process, please review the information below.

What Happens During the Assessment
Special Instructions for Patients & Families
Approved Items
NOT Approved Items

What Happens During the Assessment

Needs assessments last from 30 to 45 minutes. During this time, a member of our professional staff meets with you to evaluate your needs and review your treatment options with you.  If treatment at our facility is not appropriate, we will refer you to a community agency or specialist who can best meet your needs.

Special Instructions for Patients and Families

  • Patient and/or family members are informed of approved personal belongings prior to the assessment (see overview below).
  • Cigarettes (18 and older only), schoolbooks, and small amounts of money are the only items that can be brought to visitation/family education.
  • Home medications are to be checked by the admitting nurse.
  • Controlled medications/substances are sent home or secured in the hospital safe.
  • Special creams, ointments, and inhalers are to be labeled and stored on the medication cart if approved by the treating physician.
  • Visitors must be on an approved visitation list completed by the patient at the time of admission.
  • Only two visitors will be allowed per visitation.
  • Calling and/or visiting a patient requires a patient identification number. The patient will be provided with an identification number during the admission process.  The patient determines to whom he or she gives this identification number.
  • Children 12 years old and younger are not counted as one of the two visitors.

Approved Items

The following items are approved:

  • Three changes of clothing (washers and dryers are available)
  • Basic toiletries and grooming aids
  • Glasses, contacts, contact solutions, hearing aids and batteries
  • Slip on shoes and socks
  • One set of warm outerwear
  • Appropriate sleep wear and under garments
  • Curling irons
  • Lip balm
  • Flowers with the patient name and ID# in plastic vase

NOT Approved Items

The following items are NOT approved:

  • Alcohol/alcohol based products
  • Outside food and drinks
  • Controlled medications
  • Personal electronic devices
  • Cell phones
  • Shoelaces, drawstring pants or drawstring hoodies (strings will be removed)
  • Hats and sunglasses*
  • Any clothing with inappropriate logos or designs
  • Boots of any kind
  • Sharps including picture frames, knives, nail clippers, tweezers, sewing needles, wire/metal bound notebooks and glass vase
  • Musical instruments*
  • Nail polish and removers
  • Lighters, matches and lighter fluids
  • Disposable razors
  • Toys, games, stuffed animals (only allowed on the adolescent unit)*
  • Money over $20
  • Credit cards, checkbooks
  • Pillows and bed linens
  • Hangers
  • No metal cases, containers, or objects
  • Hair dryers (each unit will provide a hair dryer)

*only allowed if permitted by treating physician