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Patient Satisfaction

Patient Satisfaction

Prioritizing Patient Care & Satisfaction

Carolina Center for Behavioral Health takes patient satisfaction very seriously. That’s why every patient discharged from our facility is offered the opportunity to give us feedback on their stay and the care they received. These patient satisfaction surveys provide us with a patient-centered perspective of our programming so we can continually make upgrades and improvements to our facility and our programs.
Patients rate the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. Those scores are translated into numerical values that help us gauge patient satisfaction across our programs. We take great pride in our consistently great scores and our track record of integrating patient suggestions into our treatment and throughout our facility. The numbers below represent scores through Q4 of 2019.

Inpatient

95% of our patients report thatthey felt better at discharge thanwhen they were admitted
94% of our patients reportthat they were satisfiedwith their treatment
95% of our patients report thatthey would recommend this facilityto someone needing treatment

Outpatient

95% of our patients report thatthey felt better at discharge thanwhen they were admitted
96% of our patients reportthat they were satisfiedwith their treatment
97% of our patients report thatthey would recommend this facilityto someone needing treatment

Please contact us at 864-640-4036 to learn more about our Adolescent, Adult and Senior Adult Programs or schedule a confidential needs assessment. We are available 24 hours a day, 7 days a week.